Integrations
Can an AI receptionist book appointments in Cliniko or Google Calendar?
By the Recepta Desk team · Reviewed 2026-06-19
Key takeaways
- On Google Calendar or Cliniko, Recepta Desk books directly into the live calendar and checks real availability so it never double-books.
- On any other system, including Jane and ChiroTouch, it runs the full conversation and hands staff a ready-to-book case.
- Staff-decision mode works on day one with no integration to set up and no phone number to port.
- Jane does not open scheduling to third-party AI, so staff-decision mode is the only way an AI assistant helps a Jane clinic.
Yes, with two ways to do it. For clinics on Google Calendar or Cliniko, Recepta Desk connects directly and books appointments into the live calendar, checking real availability so it never double-books. The patient texts in, gets qualified, and walks away with a confirmed time, no staff action needed.
For every other system, including Jane and ChiroTouch, Recepta Desk runs the full text conversation, qualifies the patient, collects intake, and hands the front desk a ready-to-book case to confirm in whatever software the clinic already uses. This staff-decision mode means the clinic gets value on day one with no integration to set up and no phone number to port.
Jane does not open its scheduling to third-party AI, so staff-decision mode is how an AI assistant helps a Jane clinic at all.
How booking works by scheduling system
| Your system | How Recepta Desk books |
|---|---|
| Google Calendar | Direct booking into your live calendar, no staff action |
| Cliniko | Direct booking into your live calendar, no staff action |
| Jane | Staff-decision: AI preps a ready-to-book case, your staff confirm |
| ChiroTouch | Staff-decision: AI preps a ready-to-book case, your staff confirm |
| Any other system | Staff-decision: AI preps a ready-to-book case, your staff confirm |
Sources
Last reviewed 2026-06-19 by the Recepta Desk team. Spot an error? Tell us and we'll correct it.