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Pricing and ROI

Does Recepta Desk offer a guarantee if it doesn't work for my clinic?

By the Recepta Desk team · Reviewed 2026-07-17

Key takeaways

  • Recepta Desk's guarantee: recover a patient in the first month, or get a refund, on any plan.
  • A recovered missed-call patient is worth about $600 to $720 (the industry average for a new chiropractic patient's care plan), more than a month on any plan.
  • The guarantee sits on top of the standard 30-day money-back window every plan already carries.
  • The refund is capped at what the clinic paid, so it is a risk remover, not an open-ended promise.

Yes, and the terms fit in one line: recover a patient in the first month, or get a refund. The bar is deliberately low. A single missed call turned into a booked visit is worth roughly $600 to $720, the industry average for a new chiropractic patient's care plan, more than enough to cover a month on any Recepta Desk plan.

That guarantee sits on top of the standard 30-day money-back window every plan already carries, so a clinic that signs up and decides the fit is wrong in the first month can cancel and get a refund regardless of results.

The refund is capped at what the clinic actually paid that month, so it never turns into an open-ended promise. It is meant to remove the risk of trying an AI receptionist, not to replace the judgment of watching it work for a few weeks.

Last reviewed 2026-07-17 by the Recepta Desk team. Spot an error? Tell us and we'll correct it.

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