Basics
What is an AI receptionist?
By the Recepta Desk team · Reviewed 2026-06-19
Key takeaways
- An AI receptionist answers a business's incoming calls or texts automatically, around the clock.
- It greets the caller, answers routine questions, collects intake, and either books the appointment or hands staff a ready case.
- For a clinic, a patient who texts at 9pm gets a reply in seconds instead of waiting until morning.
- Recepta Desk is a text-first AI receptionist for chiropractic clinics that works with the existing setup on day one.
An AI receptionist is software that answers a business's incoming calls or texts on its own, around the clock. Instead of sending a new patient to voicemail, it greets them, answers routine questions, collects the details a front desk would ask for, and either books the appointment or hands staff a ready-to-confirm case.
For a chiropractic clinic, that means a patient who texts at 9pm gets a real reply in seconds rather than waiting until morning, by which point they have often booked elsewhere.
Recepta Desk is a text-first AI receptionist built for chiropractic clinics. It runs the whole SMS conversation, qualifies the patient, and books directly into Google Calendar or Cliniko, or prepares a case for staff to confirm in any other system. It works with the clinic's existing setup on day one, with no integration to install.
Sources
Last reviewed 2026-06-19 by the Recepta Desk team. Spot an error? Tell us and we'll correct it.